Answer:
First send a written complaint to the company along with proof of payment and defect or failure of service they have promised. If they do not reply, send a legal notice to the company demanding a refund. You can then file a consumer complaint against them claiming a refund along with interest, compensation, and cost of litigation.
Advocate BK Singh can send a strong refund notice on your behalf and file a consumer complaint if the company refuses to give you a refund.
By Advocate BK Singh
Supreme Court | High Court | Tribunals