Answer:
Yes, you can file consumer complaint for online shopping fraud, non-delivery of goods, fake products, defective goods, wrong item delivered or if they refuse to refund your money or cancel your order unfairly. You can also file complaint against ecommerce website if they refuse to address your grievance.
Advocate BK Singh can assist you in preparing evidence from your order history, payment receipt, screenshots and correspondence with customer care.
By Advocate BK Singh
Supreme Court | High Court | Tribunals
