Answer:
Yes. A consumer can file a complaint without lawyers. Consumer forums have been designed to allow consumers to file complaints without lawyers. But in matters such as builder case for delay, medical negligence, insurance claim rejection, or bank problems, your ability to draft the complaint and present evidence skillfully will matter a lot. High-value cases in NCDRC require meticulous drafting and can be greatly helped by a lawyer.
Advocate BK Singh can ensure your pleadings are not weak, all required documents are attached, and you file your case in the right consumer forum.
By Advocate BK Singh
Supreme Court | High Court | Tribunals